Top 5 Mystery Shopping Gigs

Unveiling the World of Mystery Shopping: Get Paid to Shop and Dine

Do you enjoy shopping and providing feedback? Are you detail-oriented and organized? If so, mystery shopping might be the perfect side hustle for you. Mystery shoppers, also known as evaluators or secret shoppers, are hired to pose as regular customers and evaluate businesses. In exchange for their feedback, they receive payment and often reimbursements for purchases.

The mystery shopping industry is a significant one, generating nearly $1.5 billion annually. It offers numerous opportunities to earn extra income while experiencing various businesses firsthand.

What Does a Mystery Shopper Do?

As a mystery shopper, you’ll act as a typical customer, observing and documenting your experience. This includes everything from the cleanliness of the store to the quality of customer service. After your visit, you’ll submit a detailed report to the company, outlining your observations and providing constructive feedback.

Mystery shopping assignments can vary widely. You might visit retail stores, restaurants, grocery stores, or even entertainment venues like theme parks. Some assignments involve phone interactions, where you evaluate call centers and customer service representatives. In many cases, you’ll be required to make a purchase, which will be reimbursed up to a pre-determined amount.

Getting Started as a Mystery Shopper

Finding mystery shopping opportunities is relatively straightforward. You can explore dedicated company websites or utilize job boards like Indeed.

The application process typically involves submitting your information and, upon approval, gaining access to available assignments. Once approved, you can log in to the company’s website and select the jobs that interest you. The company will provide specific instructions for each assignment. After completing the shop, you’ll submit your feedback through their platform. Payment methods vary, with some companies offering direct deposit, while others issue checks.

Generally, you must be at least 18 years old to become a mystery shopper. However, assignments involving alcohol may require you to be 21 or older. Some assignments may also have specific demographic requirements, such as age ranges, to accurately represent certain customer groups. Having reliable transportation can also be a requirement for some positions.

Essential Qualities of a Successful Mystery Shopper

To excel in mystery shopping, certain qualities are essential:

• Thoroughness: Carefully read and understand the requirements of each assignment before accepting it.
• Attention to Detail: Observe and listen attentively during your shop, taking detailed notes and photos to support your observations.
• Organization: Maintain meticulous records of receipts, business cards, and other relevant documentation to ensure accurate reimbursement and payment. Adhere to deadlines for submitting reports.

Treat mystery shopping as a professional endeavor. Failure to follow instructions or meet deadlines can result in non-payment.

Earning Potential: How Much Can You Make?

The pay for mystery shopping assignments varies depending on the company, the complexity of the task, and the location. Some gigs may offer a small fee plus a free meal, while others can pay a flat rate of $100 or more.

Remember that mystery shoppers are typically considered independent contractors. This means you’re responsible for managing your own taxes. Keep track of expenses, such as gas or mileage, as potential deductions to help reduce your tax burden.

Many companies use independent contractor agreements rather than hiring shoppers as W-2 employees. This arrangement allows you to work with multiple companies simultaneously, maximizing your earning potential.

Payment Methods

Payment methods vary among mystery shopping companies. Common options include:

• PayPal
• Direct deposit
• Physical checks
• Gift cards

Top Mystery Shopping Companies

Here are five reputable mystery shopping companies that are free to join:

1. Sinclair Customer Metrics: Specializes in banking, retail, grocery stores, restaurants, and convenience stores. Also offers video mystery shopping. Payment is by check, issued monthly.

2. Market Force Information: Works with clients in various industries, including health and wellness, movie studios, and retail. Has an app for on-the-go assignments. Payment is by direct deposit, issued monthly.

3. IntelliShop: Focuses on customer experience research and improvement, serving over 18,000 cities in the U.S., Canada, and 180 countries. Payment is via PayPal, approximately 30 days after the month of service.

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4. Mystery Shopping Service: Services the real estate, senior living, healthcare, retail, and hospitality industries. Assignments can include phone evaluations and property tours. Payment is via PayPal or check, issued at the end of the month.

5. Intouch Insight: Offers quick gigs at restaurants, boutiques, gyms, and grocery stores. Payment is via PayPal, issued on the 15th and final day of each month for work completed in the previous half-month.

Real-Life Experiences: A Glimpse into the Secret Shopper’s World

Mystery shopping can be a diverse and engaging experience. One individual started mystery shopping as a teenager, evaluating grocery stores, restaurants, and even car dealerships. Assignments ranged from simple store visits to test driving vehicles, earning varying amounts per assignment. While earnings can fluctuate, consistent effort can lead to a significant supplemental income.

Avoiding Mystery Shopping Scams: Red Flags to Watch Out For

Unfortunately, the popularity of mystery shopping has attracted scammers. Be cautious and avoid companies that:

• Require you to pay a fee to join.
• Ask for payment to access job listings.
• Force you to accept a certain number of assignments.

The Mystery Shopping Providers Association (MSPA) offers resources and guidelines for legitimate mystery shopping companies and individuals. Always research companies and read online reviews before committing to any assignments.

By being informed and cautious, you can enjoy the benefits of mystery shopping while avoiding potential scams.